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Privacy Notice


Privacy Notice


We in SYNEX LOGISTICS take care of your (“you”, “user” or “data subject”) personal data and do everything possible to protect it.

This Privacy Notice is written to help you understand how your personal data is collected, stored and used and what happens to it when you use our website (“website”) .

Please note! This Notice does not cover recruiting data, but does cover B2B relationships

This Privacy Notice is our (data controller) statement to you that describes how we collect, use, retain and disclose personal data.

For us, you can be:

Data subject



User, who researches the website

Users, who fill out our forms




Who we are

Personal data we process:

  • Technical data

  • Data provided by users

  • Data obtained from third parties

Information on data transfer

  • General

  • Transfer of data outside the European Economic Area

Your privacy rights

The use of cookies


Who we are

Data controller



“ATSF” LLC, registration code: 35165092

49023, Ukraine, Dnipro, Radistiv str., building 5a, office 402. — for privacy questions — for general questions

Personal data we process

The data we process is divided into categories: technical data, data provided to us by the users and data obtained from third parties.

technical data

data provided by users

data obtained from third parties

Pay attention! We do not knowingly process personal data of visitors under the age of 16 without consent from a legal representative(s). If you are such a visitor or the legal representative of the visitor, please let us know by email:

Technical data

When you visit our website, some data is collected automatically. 

Data we collect

Reason for data collection

IP address, UTM parameters, geolocation, device type, browser type, cookies, User-agent, User ID and data about your interaction with the website - session ID.

The smooth operation of our website

Session ID is your interaction with a website, a website's name from which you came to our website, the features you use, the pages used on our website, how you use our website and the actions you take if any.

Data provided by users

We collect data when

Personal data

Legal basis

Reasons for processing


You use our website

  • Technical data;

  • Necessary cookies.

Legitimate interest 

Website operation

You use our website

  • Marketing cookies;

  • Statistics cookies;

  • Preference cookies.


Website operation;



Period of storage

Data processed on the basis of a legitimate interest

Stored for up to 2 years after the last use of the website

Stored for up to 2 years from the last time you used the website or until you withdraw your consent

Data processed on the basis of consent

The data is processed on the basis of the performance of the contract

It is stored during the period of use of our site + 3 years


You click «Tender invitation», «Order service»

  • Name;

  • company name;

  • telephone number;

  • email;

  • message.

Performance of the contract

Provide a service

You fill in «Contact us»

  • Name;

  • company name;

  • telephone number;

  • email;

  • message.

Legitimate interest

Development of services and advertising

Period of storage

Data processed on the basis of performance of the contract

Stored for the duration of use of our service + 3 years

Stored for the duration of use of our service + 3 years OR until you want to delete the feedback

Data processed on the basis of a legitimate interest

Please note! You can exercise your right to delete your data. In this case, we will delete your data from our servers within 30 days of your request.

Data obtained from third parties

Also, we can collect some data from third parties. The scope of the data collected, the purposes and the legal basis for the processing is determined by the respective privacy documents of these parties:

Third parties



We use Facebook for marketing

We use Google Analytics for statistics and analytics

Google Analytics

Link to privacy documents





We use Youtube for publishing video about us

We use LinkedIn for communication and support

We use Facebook for communication and support

We use Twitter for communication and support

Please note! We use a large number of third parties to provide services to you, and this list may change periodically. If you want to see the full list, please write to us at We guarantee that we take all necessary measures to protect your data.

Data transfer


We use your personal data to perform a contract and for communication between the users and us.

Also, we transfer your data on the following grounds:

Consent. We transfer your personal data based on your explicit consent.

Compliance with the law. We will disclose your personal data to third parties to the extent that it is necessary:

  • to comply with a government request, court order, or applicable law;

  • to prevent unlawful use of our website or violation of the Terms and Conditions of our website and our policies;

  • to protect against claims of third parties;

  • to help prevent or investigate fraud.

Legitimate interest or performance of the contract. We transfer your personal data to third parties based on a public offer for processing on our behalf, subject to technical and organizational measures to protect your personal data.

Business transfers. We will transfer your data between structural departments of SYNEX LOGISTICS. We will also transfer data to individual controllers in the context of service provision and to the extent strictly necessary to provide it.

Transfer of data outside the European Economic Area

The personal data we collect is stored on our servers in Germany.  The data is processed in Ukraine. There is no decision on adequacy by the European Commission. If we need a data transfer, we will take necessary steps to protect it. We will transfer your personal data outside the EEA to provide service with all appropriate safeguards to protect your personal data.

In addition, we use technical, administrative and physical security measures to protect against the loss and misuse of information under our control. However, if a data transfer is required to perform a contract or to provide you services, we have the right to do so without your consent.

Please note! We do not plan to transfer your data outside the EEA by default.

Data protection

We protect the information on computer servers in a controlled secure environment that is protected from unauthorized access, use or disclosure. We take reasonable administrative, technical and physical security measures for protection.

More about our protection measures:

Physical protection measures

Video surveillance

Limited access to premises

24/7 security


24/7 system administrators duty

Fire extinguishing system

Technical protection measures

Two-Level Authentication


Encryption technologies


Organizational protection measures

Staff training

Non-disclosure agreements

Transmission protection

Internal policies and instructions

Your privacy rights

You, as a data subject, have the right to interact with your data directly or through a request to us. This section describes these rights and how you can exercise them:



The right to access

You can request an explanation of the processing of your personal data

You can request all the data that you provided to us, as well as request to transfer data to another controller

The right to portability

The right to restrict processing

The right to file complaints

The right to be forgotten

The right to withdraw consent

For data that you have previously consented to, you can always withdraw your consent, and we will stop processing it

You can send us a request to delete your personal data from our systems unless there is a legal requirement to keep it

You can file a complaint to the regulatory body

You may partially or completely prohibit us from processing your personal data

Please note! We may ask you to verify your identity before responding to a request.

To exercise your rights, write us an email at We will answer you as soon as possible.

If we do not satisfy your request, you can file a complaint to the regulatory body:

  • for Ukrainians: Ukrainian Parliament Commissioner for Human Rights by email or write a letter: 21/8, Instytutska Str., Kyiv-08, 01008.

The use of cookies

We process technical data and use cookies. You may find our Cookies Policy here.

If you want to disable cookies, you can find instructions for managing your browser settings at these links:


This Privacy Notice and the relationships falling under its effect are regulated by the GDPR. 

Existing laws and requirements for the processing of personal data are subject to change. In this case, we will publish a new version of the Privacy Notice on our website. 

If significant material changes are made that affect your privacy and confidentiality, we will notify you by email or display information on the website and ask for your consent.

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